Effective on the date of the Notice, Subaru is further extending the warranty for the Original Windshields in the Settlement Class Vehicles from the previous extension of 5 years/unlimited miles to 8 years/unlimited miles, with each Settlement Class Vehicle limited to one free windshield replacement of the Original Windshield.
Additionally, if you paid to have your Original Windshield replaced due to the Condition, you may be eligible for reimbursement of out-of-pocket expenses you paid to an authorized Subaru retailer, an authorized Subaru repair facility, or a third-party aftermarket repair provider. Reimbursement is limited to necessary, documented out-of-pocket costs for replacement of an Original Windshield manifesting the Condition, including but not limited to costs associated with recalibration of Eyesight. In the case of a repair performed by a third-party aftermarket repair provider, any third-party repair must have occurred either: (a) after the prior warranty extension had expired but before the new warranty extension began, or (b) before the prior warranty extension expired provided that the Settlement Class Member presented his/her/its vehicle to and was denied coverage by an Authorized Subaru Retailer or an authorized Subaru repair facility. If you have been previously reimbursed by Subaru, a Subaru retailer, or your insurance provider for partial coverage of this repair, only the portion that you have paid out-of-pocket is eligible for reimbursement. You are not eligible to recover any repair costs previously reimbursed by any third party, including Subaru, Subaru Added Security, other extended warranty providers, an authorized Subaru retailer, or your insurance provider.
It is important to take your vehicle to an authorized Subaru Retailer or repair facility for windshield repairs going forward. You may not recover the costs of repair charged by a third-party repair shop (i.e., a facility other than an Authorized Subaru Retailer or repair facility) for an otherwise valid reimbursement claim if the repair is conducted after February 7, 2021.
Chip repairs are not eligible for reimbursement under the terms of this warranty extension. It is Subaru’s position that damage resulting in a chip (only) does not result from a manufacturing defect and consequently these are not eligible for coverage either under the original limited warranty or under the extended warranty described in the Notice.